If your organisation is using the Microsoft cloud without a sufficient Azure support plan in place, you’re leaving yourself exposed.
When it comes to cloud support today, most businesses either depend on Microsoft directly or enlist the help of an Azure consultant as their Microsoft support partner. Unless you’re able to pay a very steep cost for the highest enterprise-grade service though, both these options will be lacking in certain key areas.
Some businesses may have even fallen into managing and supporting their Azure cloud with their own internal IT teams, which comes with its own long list of challenges.
So, with so much complexity and unfamiliarity involved with the cloud, how can you find an Azure support plan which includes the monitoring and auditing required on an ongoing basis.
When your critical applications and business processes are in Azure, you can’t afford any downtime, performance bottlenecks, or security issues.
You need an Azure support service that will give you:
To achieve these things, it’s best to find a bespoke service tailored to your unique business requirements and Azure infrastructure. It’s also necessary to ensure you have 24-7 monitoring and reporting, as well as proactive troubleshooting.
A key element of a successful cloud service must involve some form of intuitive automation technology to keep up with the complex, ever-changing nature of the cloud.
You need tools and technologies that can discover potential issues before they arise, rather than reactively handling them after they’ve already occurred. This is essential if you hope to maintain business continuity with your cloud-based applications.
Only then will you gain total confidence that your cloud infrastructure is always running at the optimum level. This will give you the absolute peace of mind you deserve, meaning you can stop worrying about your IT systems and focus entirely on doing your job.
What should AWS support look like for you?
We’ve explored the topic of Azure support in great detail in a recent article, assessing all the available choices and comparing each of their pros and cons.