Working with igroup

Working with igroup

At igroup we understand that how we work together is one of the most important factors in selecting your cloud infrastructure partner.

To ensure that your project is completed on time and on budget we have developed our five step process so that we meet both your objectives and expectations.

Step 1: Onboarding

As an igroup client, we take time to onboard you thoroughly so that you know how we work and how we will support your business. Onboarding covers 4 main areas:

Introductions

Account management

Support and escalation procedures

Reporting and review processes

Step 2: Review

As we all know things can change from the initial proposal to when we get a go live so we conduct a thorough review  of the initial proposal with you at the start of the project which includes:

Confirming your objectives and expectations

Reviewing the original proposal and making amendments as required

Understanding if anything else has changed

Step 3: Project Plan

Every project needs a plan to ensure that it is delivered on time and to budget. Our initial project plan will include:

Timings and key dates

Responsibilities

Technologies

Resources

Step 4: Implementation

By following our step by step process implementing your project together we will ensure:

Minimal business disruption

Faster user adoption

Greater return on investment

Step 5: Review

At igroup we pride ourselves in delivering a high quality service to all our clients.

At the end of each project we conduct a complete 360 process to understand how we can do better next time

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Key Benefits

  • Azure Gold Partner Status
  • AWS Certified Partner
  • Innovative cloud management solutions
  • UK based planning and support teams
  • 15 years of experience
  • Hundreds of satisfied customers
  • Flexible solutions to meet any requirement and budget

Call now on 0203 697 0302 to speak to a member of our team

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