Our UK based support team are fully qualified to assist you with a variety of SharePoint issues.
Increased remote working puts additional support on internal IT support teams which can mean that issues take longer to resolve, and productivity suffers. With specialist SharePoint technical help from igroup, you have a fully qualified team of UK based specialists you can rely on to ensure that the platform is working.
Speak to a member of our technical team today to find out about our SharePoint Support packages
Whether your business uses SharePoint online or has a bespoke on-premises deployment it is vital to have access to reliable specialist support.
SharePoint can be a major asset to your organisation, helping to keep information organised and accessible and providing a range of tools that help staff to collaborate and be productive. As an intranet or document management solution, SharePoint is used throughout the day by almost all staff in a business, and any interruptions can be costly.
IT interruption can significantly impact productivity. 83% of frontline staff say that reliable software is the biggest factor in their efficiency.
Our support plans offer you the peace of mind to be able to reach out to a qualified team to troubleshoot and resolve issues efficiently. We can help with problems with your hosting, application failure, or lost data. Our team works with more than 100 businesses of all sizes and have experience in diagnosing and repairing SharePoint faults quickly.
Our proactive monitoring of client SharePoint deployments means that we can often identify issues as they arise and provide a fix before staff productivity is affected.
Common issues we often see include:
With remote access to your organisation’s SharePoint, we are usually able to resolve issues without the need to come on site. This means less interruption to your business processes from outages.
Igroup offer a range of SharePoint support plans that are designed to meet your needs and provide you with the level of technical help that you need in a cost-effective way.
We provide our clients with a choice of service levels so that they can pick the level of support that best meets their needs. There are six different Customer Care plans available, and all offer you the ability to contact a member of our technical team via our portal, phone, email or Skype for Business.
92% Satisfaction rate from existing customers
You get direct access to a technical specialist who will diagnose issues and provide a recommended fix quickly. All of our specialists are fully qualified by Microsoft and have at least 5 years of experience working across multiple versions of SharePoint.
Established in 2005 igroup is one of the UK’s leading SharePoint specialists. Our fully qualified professional teams have worked with customers of all sizes from major multi-nationals through to small businesses. All of our work regardless of the organisation size has increased return on investment and improved overall business performance.
igroup has worked with all versions of SharePoint from 2003 onwards meaning that we have the experience and knowledge to identify and resolve issues quickly as well as advise customers on how to achieve best performance from SharePoint.
As specialists we provide a full range of SharePoint services including:
We have delivered SharePoint projects across a range of different market sectors including public sector, financial services, education and manufacturing. See our case studies for recent examples.
For more information about how we can help your business use SharePoint more effectively, please contact a member of our team.
Call now on 0203 697 0302 to speak to a member of our team
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