Our UK based support team are fully qualified to assist you with a variety of SharePoint issues.
Increased remote working puts additional support on internal IT support teams which can mean that issues take longer to resolve, and productivity suffers. With specialist SharePoint technical help from igroup, you have a fully qualified team of UK based specialists you can rely on to ensure that the platform is working.
Speak to a member of our technical team today to find out about our SharePoint Support packages
IT interruption can significantly impact productivity. 83% of frontline staff say that reliable software is the biggest factor in their efficiency.
Whether your business uses SharePoint online or has a bespoke on-premises deployment it is vital to have access to reliable specialist support.
SharePoint can be a major asset to your organisation, helping to keep information organised and accessible and providing a range of tools that help staff to collaborate and be productive. As an intranet or document management solution, SharePoint is used throughout the day by almost all staff in a business, and any interruptions can be costly.
Our support plans offer you the peace of mind to be able to reach out to a qualified team to troubleshoot and resolve issues efficiently. We can help with problems with your hosting, application failure, or lost data. Our team works with more than 100 businesses of all sizes and have experience in diagnosing and repairing SharePoint faults quickly.
Our proactive monitoring of client SharePoint deployments means that we can often identify issues as they arise and provide a fix before staff productivity is affected.
Common issues we often see include:
With remote access to your organisation’s SharePoint, we are usually able to resolve issues without the need to come on site. This means less interruption to your business processes from outages.
92% Satisfaction Rate from existing customers.
Igroup offer a range of SharePoint support plans that are designed to meet your needs and provide you with the level of technical help that you need in a cost-effective way.
We provide our clients with a choice of service levels so that they can pick the level of support that best meets their needs. There are six different Customer Care plans available, and all offer you the ability to contact a member of our technical team via our portal, phone, email or Skype for Business.
You get direct access to a technical specialist who will diagnose issues and provide a recommended fix quickly. All of our specialists are fully qualified by Microsoft and have at least 5 years of experience working across multiple versions of SharePoint.
igroup has been established since 2005 and has a large team of fully qualified Microsoft Certified professionals. Our clients range from small businesses through to multi-nationals and we also have experience working with the public sector.
We have experience working with all versions of SharePoint from 2003 onwards, and our team can help you with integrations with bespoke extensions and commercial applications.
As specialists, we provide a full range of SharePoint services including:
For more information about how we can help your business use SharePoint more effectively, please contact a member of our team.
Speak to a member of our technical team today to find out about how you can benefit from SharePoint technical help from igroup
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