SharePoint Helpdesk

Get quick help for SharePoint issues with our remote helpdesk service. Simple contract support when you need it most.

Key Benefits of igroup’s Approach

If SharePoint is at the heart of your organisation’s productivity and collaboration efforts, then ensuring it is working at it’s best is essential.  With access to our SharePoint Helpdesk service, you get support from experienced professionals who are fully certified to work with the platform and can resolve issues quickly.

  • A dedicated and fully accredited UK based SharePoint team
  • More than 15 years’ experience with all versions of SharePoint
  • Access via phone or online ticketing system
  • Cost effective contract solution to ensure you are supported when you need it.

To find out more about how igroup can offer your organisation simple access to a remote SharePoint helpdesk service that’s on hand to provide support to your team, please contact a member of our team today on 0203 697 0302 or fill in your details below and we will call you back.

Did you know?

SharePoint combines with Office 365 and Teams to make your staff more productive.  We help to minimise downtime and disruption in the event of any technical issues arising.

Getting More out of SharePoint

Using SharePoint to manage internal communication and document management allows you to take full advantage of the collaboration features available in Office 365, and use Microsoft Teams efficiently to share information between colleagues.

SharePoint’s extensive features and a library of apps and bespoke configuration options does mean that sometimes things don’t work as you would expect.

With a support service you can call at any time, you can minimise disruption to your workflows and thanks to our ongoing monitoring, we can often identify issues in advance of them affecting staff and resolve them quickly.

Straightforward Contract Support

Our SharePoint helpdesk clients benefit from access to industry leading support from a dedicated team of specialists.  Our contract support gives you confidence that if any issues arise they will be dealt with switftly.

When you choose igroup as your SharePoint support partner, we will discuss your specific needs including how you currently use the platform and how staff access information to create a tailored package that is cost effective and works for you.

Technical Audits

A key part of our ongoing support is a regular health check of your SharePoint deployment.  This identifies any potential issues that may occur, either as a result of compatibility changes with apps or bespoke code, or through the way in which your SharePoint hosting farm has been configured.

Regular health checks ensure that any potential issues can be addressed before they affect staff productivity and help keep your team working as effectively as possible without disruption.

For more information about how igroup's remote SharePoint Helpdesk service can help your business work more effectively, please contact a member of our team today.

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