Choosing the right model
We understand providing support for platforms, infrastructure and applications must be on your terms to suit your needs and that’s why we offer six levels of support contracts to choose from along with a PAYG model. Our team of Microsoft Certified specialists are all based within the UK and have extensive knowledge of all versions of SharePoint on-premise and SharePoint online, providing support through phone, email, Skype and via an online portal.
Customer Care SharePoint Support Contracts
We’ve designed our ‘Customer Care support packages’ in a way that supports businesses of every size, no matter how small or large your business is. There are six packages to choose from with varying response times and training options available. We can also provide weekly reports with a detailed level of business intelligence and statements including alerts when your credit is low.
Our ‘Pay As You Go Support’ credits are a versatile and quick way to get started with our support services and offer lots of flexibility to engage with us without a long-term commitment. PAYG works best when an IT department already has experts in-house who need further support on an ad-hoc basis.