
If you’re in need of an Azure support plan, there are several options available to choose from.
If you’re in need of AWS support, there are a range of options to choose from. One of those is relying on your cloud provider, as Amazon does offer free cloud support for its customers.
AWS support is mostly delivered through a range of online resources such as forums, wikis, documentation, and a (typically very busy) help desk. However, this doesn’t give you much more than just the basics, which is far from sufficient for most businesses.
Here, we’ll discuss the pros and cons of getting your cloud support directly from your provider, to help you understand whether it’s the best option within your business.
Obviously, Amazon is a huge global corporation, with hundreds of thousands of customers using its cloud services.
With that in mind, it’s worth noting that you won’t receive much hands-on support directly from your cloud provider.
It’s unwise to depend solely on a global tech giant like Amazon to take care of your AWS support, as it will leave your organisation exposed to a high level of risk. Furthermore, you’ll eventually begin to experience a number of challenges with both cloud performance and over-spending.
We’d recommend exploring your other options to find a more personal, attentive, and cost-effective approach to cloud support.
If you’re in need of an Azure support plan, there are several options available to choose from.
Adopting the Azure cloud can transform your organisation, delivering vast gains in speed, agility, and performance of IT systems, while removing the need for outdated...