If your organisation doesn’t have sufficient measures in place for AWS support, you’re leaving your cloud deployments open to significant risk.
When your business has made an investment in an AWS cloud solution and requires the execution of a cloud architecture project, a prevalent approach is to engage the services of an AWS consultant to undertake the task. These consultants act as an extension of your IT team, offering specialised skills to assist in realising your desired outcome.
Your AWS architecture project would be scoped out and delivered as a one-off piece of work in isolation. From there, the consultant will leave you to handle the rest of your cloud implementation.
However, this will usually create certain problems for your business:
One of the main problems with consultants is that they do their work based on a snap-shot of your cloud environment, your business, and the AWS platform, all at that specific moment in time.
Of course, this approach doesn’t align with the requirements of your highly scalable, ever-evolving cloud infrastructure. Things will change quickly, and each time they do you’ll need to bring that consultant back in to do further work at an additional cost.
Many businesses also find themselves falling into the trap of needing a variety of different consultants for different things simultaneously. Because the cloud is so complex, specific skills are often needed to handle each key aspect. Therefore, the average small-to-medium-sized organisation could have separate consultants working at the same time for architecture, integration, security, support, and so on. Of course, it takes a lot of effort to manage all these relationships, not to mention the cost of each consultant for each project.
Clearly, this is not a cost-effective or efficient model for simply keeping your business’s IT systems running smoothly. So, how do you successfully implement a cloud solution while also gaining the full ongoing support you deserve beyond deployment?