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Can Azure Consultants Provide Effective Support in Today’s Cloud World?

Where do you turn if you have a problem with your Azure cloud environment and need some troubleshooting or technical support?

For example, say you’re having issues with your cloud performance against its scalability. Each time a certain cloud-based application reaches near capacity, the performance struggles and you lose business continuity.

Or, perhaps, every time your usage and performance fluctuate, your costs go through the roof and you don’t know how to keep them under control.

Most businesses rely on Azure consultants in these situations, as has always been the way with Microsoft and its partner network. There’s a problem, so you bring in an expert consultant to solve that problem as a one-off, isolated piece of work.

Of course, the risk there is that as soon as they leave, the problem will come up again and you’re back to square one. Or, worse, changes will occur with the platform and the work done will no longer be sufficient.

Enlisting the temporary help of an Azure consultant is a common approach for most Microsoft customers when it comes to cloud support, troubleshooting, and everything else from migration to integration. However, seeking the help of a consultant to support you with your cloud infrastructure will inevitably lead to additional challenges.

Your cloud is highly complex and involves a vast number of variables and moving parts. By nature, the technology is ever-changing, so a one-off consultancy project will never provide the constant ongoing service that’s vital to a successful cloud strategy.

To have full confidence that your cloud will continue to run as expected, with the continual, proactive support, maintenance, and service required, you need more than just a consultant.

You need a reliable, always-available partner looking after your business’s critical IT systems with no hidden costs attached, empowered with automated technology to keep up with your volatile cloud environment.

 

In a recent in-depth article, we explore the Microsoft Azure consultancy model, and the challenges it causes for many businesses, in great detail. Read our article here to learn more and ensure you avoid these common pitfalls.