Azure Support Services

Our Azure technical support keeps your cloud environment running consistently and can help reduce costs

Key Benefits of Azure Support from igroup

As experienced Microsoft Partners for Azure, support provided by igroup gives you the confidence that your infrastructure is properly managed to be reliable, scalable and available when you need it.  When you choose our support service, you benefit from:

  • A dedicated and fully accredited UK based Azure team
  • Working with an established Microsoft Gold Partner
  • High SLAs for uptime and reliability
  • 24/7 monitoring and technical support
  • Regular architecture reviews to ensure your infrastructure meets your needs

To find out more about how igroup can help you get more from Azure, please contact a member of our team today on 0203 697 0302 or fill in your details below and we will call you back.

Did you know?

AWS and Azure pricing can change every month affecting your monthly billing.  By choosing igroup, your pricing is capped for the duration of your 1, 2 or 3-year contract, eliminating spikes in your billing.

Our Azure Support Service

Moving key data and services to the cloud can be challenging, and over time your needs may change.  Working with an experienced Azure Support partner helps to ensure that your environment is properly managed and that regular maintenance, patching and checks are made.  Our team are always on hand to provide fixes and manage your cloud infrastructure to ensure it suits your needs.

Proactive Support

The key to effective Azure Support is understanding how the platform is used by your business and what services are needed to run applications effectively.

Our technical team perform regular technical audits of our clients’ infrastructure to monitor usage, performance, and consumption.

This means that we can identify many issues with capacity or connectivity in advance and take pre-emptive action to maintain your system in good order.

Securing Data and Services

A key part of our Azure support service is to provide security to your business.

As part of our Cloud Control package, we perform OS level software patches and schedule and monitor back-ups.  This helps to protect your data and ensure that in the event of an outage, you will suffer little to no disruption.

Our clients also benefit from the additional comfort of anti-malware monitoring to reduce the risk of data loss or breaches that may harm your business.

 

Support to Control Costs

Ensuring that your cloud environment is fully utilised and removing waste is a key component to helping reduce cloud costs.

Our Azure Support service incorporates our IT Cost Control.  This measures real usage within your environment and provides transparent billing that helps to reduce wasted capacity and can ultimately reduce your costs.

Cloud Control

24/7 real time monitoring of your VMs in Azure means that we can scale resource to meet demands.  Cloud services are charged by the minute, and as such, being able to dial down virtual machines when they’re at lower levels of load means that you will pay much less.

Cloud Control also benefits clients through the rapid deployment of OS patches and reviews of machine deployment to ensure that as new developments are made available in Azure they can be integrated into your environment.

For more information about how igroup can provide your business with reliable, cost effective Azure Support, please contact a member of our team today.

Call Us Now