Do you know what'd happening in your business?
For an ERP solution to be useful and an effective investment, it has to be tailored to the specific needs of your industry and your company. Your current software or some of the software that you're considering, it might need to be modified to align with your company's processes. Here are examples of instances in which a system may need modifications so that it works the way your people do.
• System forms for invoices, pick lists and packing slips because don't match you company or customer needs
• Data-entry screens don't correspond to your shipping methods, product categories, and currency codes
• Financial reports may not reflect the categories and measures that may be uniquely important to you
Customising your ERP software can maximise its benefits to you—but, sometimes, at the cost of locking you into software and vendor relationships that don't meet your long-term needs. So, how can you get a solution that can deliver superb value and is flexible enough to grow with you over time? Consider the three important questions outlined in this article to help ensure that you invest in a system that will meet your ongoing business needs.
In our download pages, you'll find articles by independent experts, case studies on companies that have met these challenges successfully, as well as demos and specific examples of how the design of one of Microsoft's solutions—Microsoft Dynamics NAV—achieves the balance between customisation and flexibility.
Key Questions
Is the software customisable?
When your evaluating your current software or a prospective solution, make sure it's easy to make minor modifications to match the way your employees work
Will it integrate with your system?
You should be able to integrate your ERP solution easily with other software and technologies that your company uses, so you can take advantage of the IT investments you've already made.
Do you have an experienced technology partner?
A technology partner who understands your industry, company, and local business requirements can be invaluable in helping you select and tailor an ERP solution to fit your specific needs.
Microsoft Dynamics and related products are delivered by a worldwide network of Microsoft partner organisations that share our commitment to lasting customer relationships. These partners provide personalized, local service—from planning, to implementation, to ongoing support. They help make sure you receive the business solution best suited for your precise needs.
It's important to find a consultant who you feel comfortable working with. They should:
• Understand your local market and industry
• Want to involve you in the selection and implementation process
• Have they got the necessary resources and proven experience